How do you find out your Sky username & password?

Question

Hey,

I am trying to upgrade my router that was provided to me by sky a few years ago. I have a Belkin wireless 802.11n modem router.

After going through the setup, it turns out that I need a username and password to set up my new router. I phoned up sky and they said they can't/won't give it to me. After trawling through some forums, there were quite a few that said to open up a file called "netgear.cfg" from your router, and that you will find it on there. I did all of this but I still can't find those details.

Is there something else that I need to do because I really want to get this sorted, and I think sky should make it much easier! Pleeeeeaaaaase help!!

Thanks

Answer 1

On the bottom of your router you will see "MAC" followed by XX:XX:XX:XX:XX:XX (X's meaning a character) and another line saying "S/N" followed by a string of letters and numbers such as - a12b3c4vjrigmg



what you will need to do is take the information under "MAC" and put it in (without the kolans) followed by "@skydsl.com"



For example username would be - [e-mail]



for the password you will need to enter what is found under S/N on the bottom of your router



and if it asks for connection settings (e.g. multiplexing) etc then you will need the following



Protocol/Encapsulation :- PPPoA (PPP over ATM)

Multiplexing method: VC-BASED or VC-Mux

(On some routers the above 2 settings may be combined as "PPPoA VC-Mux".)

VPI = 0

VCI = 38

DSL Standard: G.dmt

Security Protocol: CHAP



That should be it

Answer 2

Sky Username And Password

Answer 3

try username as admin and password as sky

Answer 4

get network and sky password from router but only use uppercase on kindle this works did it to-day on kindlefire hxd

Answer 5

I had the same problem with virgin media. The letters I receive from them (bills, etc) contain my username and password near the header though. Perhaps Sky is the same. Check your letters

Answer 6

Send am email to Skype. So long as your email address is the same as when you installed Skype they will email you your details with a new password which you can the change to what you want.

Answer 7

on the bottom of your router the macaddress@skydsl

and then then password on the bottom also... thats all there is to it. So all those who felt held hostage to a sky router go buy the one you want :smileyhappy:

Answer 8

go to sky.com and recover it all to your e mail address with the link provided also if its your belkin router your trying to access the password is normally admin

username is pasword or admin provided you havent changed it from default







https://skyid.sky.com/signin