Any advice? Paying for wireless but not wireless.Problems with Dlink router. Modem through Comcast.?

Question

When i purchased my system I had to purchase my own router because at the time my internet provider did not offer router and modem. My router is not working and i can only hook directly up to the modem. Wires, wires everywhere. Would like to get refund for router and purchase both modem and router from 1 company so troubleshooting won't be so complicated. Comcast gets me up (only if connected to their modem) and DLink has me do all these configurations and only messes me up to have to go back and call Comcast. HELP!!!!

Answer 1

With most cable modems, once your computer is setup to go to the Internet, you cannot just unplug your computer and put another device (in this case, DLink router) to go on the Internet. Here's what you need to do:



Turn off the cable modem or unplug its power for about 5 minutes. If it has a battery backup, take out the battery to have it completely power off for 5 minutes. While the power is off, unplug Ethernet/CAT5 cable from the computer that's plugged into the cable modem, and plug it into the WAN or Internet port on the router, then after 5 minutes turn the cable modem back on. Give it about 3 minutes to train up with the Comcast, and test to see if you can connect to the Internet while plugged into a LAN port on the router.



If you can, then you should setup the wireless LAN on the router with some security. Follow the Quick Start Guide or User Guide that came with the router to do so.



If you cannot, then look for a section in the User Guide about spoofing or cloning the MAC address. You'll have to do that in order to get the router working.

Answer 2

When you pay for Cable or DSL internet access you are not paying for wireless ANYTHING.



When you set up a wireless LAN it doesn't give you a free connection to the internet.



Now, let's see if we can sort this out a bit.

Is your Dlink router wired or wireless? What's the model number? Answer this after you try the steps below please.



Connect your wireless router to the Cable "modem" with an Ethernet cable. The router should have several connectors on the back. The one that is blue or has blue color on or around it is the one you use for the modem.

It may also just be labeled with WAN or INTERNET.



The modem should only have one Ethernet connector, so that's the one.



Once you have the router connected to the modem, you should UNPLUG the modem power cable for a minute or so, then plug the power cable back in. This will tell the modem to give an address to the router.



Now reboot your computer that has a wireless adapter in it.

This should make your wireless adapter in your computer look for a new IP address from the wireless router.



Test your connection now.



You should have a connection to the internet now.



The Cable "modem" provides the internet connection.



The wireless router allows the Cable or DSL modem and computers, printers, and any other wireless devices to connect to one another. You have to have a wireless router to create a wireless LAN.



The wireless adapter allows your computer to connect to a wireless router. Without a wireless adapter in your computer, your computer can't communicate with the wireless router.

Answer 3

Try cloning your MAC address from your PC on the router rather than using the default MAC address for the router. Comcast used to block the MAC addresses for popular router manufacturers. By using your PC's MAC address they can't tell that a router is connected and allow the connections to go through. If you don't know what this means, look it up in the manual for your router and just follow the instructions, it's usually a very simple procedure.