Right Im just getting more confused.........?

Question

I asked this question before

http://uk.answers.yahoo.com/question/index?qid=20070422035005AAK0MaO

I've put the CD that came with the package into the main computer and connected my computer to the Hub. Right thats over and done with.

I then inserted the CD into my Laptop becasue I wanted to also connect my Laptop to the Hub.
I followed the steps and it says I can have a wirless conncection.......
I have come to a point where is says
'Scanning for Wireless connection, we're just scanning to locate the BT Home Hub' its also coming up with a picture of wave signals from the computer to the Hub.

The first time it was doing it a message came up saying it couldn't locate the Home Hub...........

I've got the 2 pretty close to eachother but whats the problem.................??

By the way this is the first time I will be connecting my Laptop to the Internet.
Do I need to already have the internet on my Laptop before I connect it to having Internet with the Hub?

Answer 1

I'm not computer savvy and I had humungous problems installing my wireless connection and it was the simplest thing possible. On the front edge of my laptop is a tiny sliding switch - push it and when it lights up the wireless connection is set up. Hope that you get sorted soon cos I KNOW how frustrated you must be.

Answer 2

Oh dear, BT home hub. Good luck, I have had the BIGGEST nightmare ever with BT and broadband, and the moment my 1 year contract is up I'm changing as I have never in my life had such bad customer service. Anyway, here's my viewpoint... First up, make sure that the BT internet connection is actually working at the time that you're trying to connect. Seems simple, but one of my flatmates spent hours of frustration only to figure out that the internet connection was temporarily down at the time.



In answer to your question, you need some sort internet surfing program like MS internet explorer in order to surf the net. You will most likely have this as default on your laptop, so I wouldn't think that's the problem. The second thing is, I assume your laptop is wireless enabled, or that you have a wireless network card installed? If yes, then you don't need to insert the CD at all. I didn't want all the crappy software that comes with the BT disk so just didn't use it. I set my laptop to search for the wireless network (start, control panel, network and internet connections, network connections, wireless network connection), bunged in the home hub password and it was fine. Be warned that if you have the very latest internet explorer (I think it's version 7), you'll have compatibility problems. I had to uninstall it and go back to using Explorer 6. If all fails (which, believe me, it might), then you have no option other than to ring their extortionate 0870 internet help number, which will hurt you a lot, but may be the only other option. Good luck, you have my sympathies, fellow BT user

Answer 3

You are only supposed to put the cd into the computer which is the "Hub" of your network i.e. a desktop. If your laptop is the centre of your network then that is the computer you put the cd into. Otherwise, you install it in your desktop and enter the wireless access code from your laptop/notebook or other wireless device to log on to your "Network", wirelessly



If you install the cd in another computer it creates an IP conflict because the hub doesn't know which pc is the "dominant" pc so when you switch on both computers the hub is trying to give the same IP Address to two computers so, my advice is uninstyall the cd from your laptop and you will find that any conflicts will be resolved.

Answer 4

You don't need the Bt software disk to set up your laptop. Just simply search for connections (provided you have a wireless card enabled in your laptop), then go through your microsoft internet connection setup. The software from BT is manipulative and, to be frank, childish. Stick to what you got when you bought your computer.

P.s You only need your WEP key displayed on the back of the Home Hub, showed in a grey box, to get your connection off the ground. This is the way I roll. (Sorry, didn't mean to say that)

Answer 5

When connecting a wireless device to your BT home-hub remember to pree the little blue button on the rear of the hub for around 8 seconds. Then imediatley set the CD on the laptop in motion.

If you dont press the button, the home hub wont allow another wireless device to connect.

Answer 6

Let's take this one step at a time, is your main PC connected by Ethernet, USB or Wirelessly. If it's wireless then we know the hub is working OK. Is the laptop wireless enabled, and if so is wireless switched on, it's often off by default. If it's not wifi enabled you can get a BT USB wifi adaptor quite cheaply. I had the same problem with my main PC not finding the network using a USB adaptor which was not a BT one, as soon as I fitted the BT version no problem. Hope this helps. PS if it's the built in WI Fi that's not switched on check your documentation for details of how to enable it. Good Luck.

Answer 7

Hi, i got the home hub and phone weeks ago, couldn't get it to work, phoned BT 3 times, third time a man went through step by step, it took ages and finally found the wireless connection...seconds later lost it again..he said it was something to do with the internal adaptor and to phone the company who made the lap-top...

still not working tried everything posters here suggested..it's back in the box waiting on my brother trying it for me...could only speak to someone in India and although very nice had great difficulty understanding the accent..

hope you find a way to make it work, if you do can i ask if you could email me with some advice....thanks, and good luck...

Answer 8

i take it you have the home hub the big white one i have also had problems with this my way round was set up the laptop via wired access first when you have done this and have bt on your laptop take out the wire and enable your wireless on the laptop if it will not connect go to the control panel ten network connections look for wireless connection right click then properties then advanced and let windows manage it click OK and your wireless will then work you may have to use this allot so remember or print this out good luck

Answer 9

dont use the stupid cd i called bt help desk and they said u dont need the crap cd. cos i was connecting mine to internet and tried 2 connect it with that cd but it wouldnt even work. the lady from bt helpdesk said u just connnect it and wait a few minutes and then u will be able 2 go online. trust me. and if it doesnt work call bt they can help u out step by step thats what they helped me with 2. i hope that works out for u 2. if there is any trouble mail me. and also make sure ur activication date has passed. and if thats 2day u might have 2 wait up 2 8 pm

Answer 10

First of all how have you got your pc set up, using a USB cable or Hub.

If it is usb are you using vista if so you will need the new drivers for vista. Next does your laptop have a wireless innternet connection if so is it switch on.

If not you will need to run the cd on the laptop and select ethernet then follow the instructions

Answer 11

Waiting for an answer



It would appear that you have asked this question with very little success of an answer.



I advise that you email the current leader of Computer Networks, PaulTech here:

http://uk.answers.yahoo.com/my/profile?show=AA12180741



He should be able to help



All the best

Moose - yahoo

Answer 12

It could that the wireless card is switched off, there is usually a switch or button on a laptop to enable or disable it. If not go to control panel-performance and maintenance-system, click on hardware and then on device manager, go down the list to network adaptors, click the little + sign and look for wireless Lan, if there is a red cross its disabled, right click on it and click enable.

Answer 13

i had the same problem

just forget about the disc that came with the hub and install your wireless adaptor and then scan for networks in range

Answer 14

phone up bt and they will be able to help you and they can take over your computer from where you r sitting and set it up for you its that easy and its a free call 2 call08008766542 and they will definatly help you i had the same prob now ive sent you this message from my laptop thats the only way to do safly.

Answer 15

by the sound of it the wireless function on your laptop isn't switched on. if it was it should see the hub signal

Answer 16

right i know this sounds daft, but i tried all the bt help stuff and got nowhere, eventually i got an indian ( a lady mentioned this earlier) and he took control of my puta from india and had it sorted in seconds, after 4 or 5 days of uk bullshit, use the indian fella hes good.

Answer 17

when i connected my pc and laptop to wireless i had to put internet cd (tesco broadband) into my laptop too! its already on my pc so i had to put it on lappy for me to get a connection if that makes sence? btw make sure your wirless icon is showing (switch it on)



so put same cd that came with your internet provider for your pc into your laptop..............good luck ;)

Answer 18

i have bt home hub and found out that i have so many probs with it

Answer 19

You could also try Computer Hope at http://www.computerhope.com/ they cover a large number of topics and can be pretty good.

Answer 20

Try asking your question here:



http://forums.cnet.com/5204-6122_102-0.html?forumID=44&tag=forum.fd

Answer 21

check for encryption conflicts

Answer 22

i your combuswitchbalter

go to: www.donkeycomputersolutions.org