Question:
Can connect fine to the internet but cant connect to online servers?
Mitch
2013-08-01 23:27:39 UTC
So recently I had an issue with my ISP (Primus). Everything was fine until one day unexpectedly our internet completely went out. After days of dealing with tech support I finally got the internet in the house working. But during the time that our internet had been out I had been trying to fix the problem myself by messing around with internet settings that include firewall, network sharing center, internet explorer internet options, and my Linksys router settings. Oh and also when all this was going on I also bought a new router. Now around the time our ISP got our internet working (It was a problem on there end btw) Everything seemed pretty normal. I can browse the internet, connect to programs like steam and skype. Now the problem arises when I try to play games that require me connecting to online servers. Trying to connect to games that have servers like chivalry and arma 2, chivalry has no servers that show up at all. arma 2 has very few compared to what there used to be. and out of those few. I can connect to about half of them with absolutely no problem. Then there's games like League of legends. I can join a game with very low ping. but every 15-60 seconds I am disconnected from the game with errors that read "Firewall Is blocking Connection" Even though I have turned off all firewalls I can think of. (Router firewall And windows Firewall). And then there's games like minecraft. I can connect to any public server possible with no problems at all. Well that just about sums up my problem. I know its a really bizzare one but im pretty sure it has something to do with a firewall of some sort or maybe ports. Oh and btw I have no Virus protection so there's no firewall there. So yeah. I dont know where else to post this due to the fact it effects so many different programs so im really hoping that someone on ask can help me with this issue that has been going on for almost 3 weeks. If you have any questions feel free to ask, Ill try to answer ASAP. Thanks.
Four answers:
tumbleweed_biff
2013-08-01 23:37:30 UTC
"Oh and btw I have no Virus protection"



This is called a PEBKAC error. (Problem Exists Between Keyboard And Chair)



You are almost certainly infected and that is very probably the cause of some, if not all, of your problems.



Here is my guide to virus removal:



Consumer Reports has the following ratings:

Best 4 Free:

Avast

Avira

AVG

Microsoft Security Essentials



Best Paid:

G Data Internet Security

ESet Smart Security 6

F-Secure International Security

Kaspersky Internet Securityu

Avira Internet Security



There are always other opinions and tests:

http://www.pcmag.com/article2/0,2817,2372364,00.asp

http://www.consumersearch.com/antivirus-software

http://www.pcworld.com/category/antivirus-software/



How to remove a virus -

I) The best solution is to back up your data and perform a factory restore. Install a reputable AV program after the restore and download the latest updates before restoring your data.



II) That not being practical for many, try either of the next two methods:

(Please note that it is important to use one of these two methods as you need to boot and scan knowing that no viruses are already in memory. If you try and install an AV product on a machine already infected then there is a decent chance that the virus will be able to hide/relocate from the scanner.)



A)

1) On a clean computer, download 1 or more free bootable AV products. Five I know of are Avira, AVG, Avast, Kaspersky, and G Data.



(There is a handy product called sardu (www.sarducd.it) which will create a flash drive/Cd capable of having multiple AV products built into it. It isn't perfect yet, but it does do the job pretty well. I keep a copy on a flash drive for whenever I go to someone's house to help with computer problems and I have a number of other diagnostic tools included as well.)



2) Create the bootable media and include the latest virus definitions

3) Boot the infected/suspect computer by using the bootable media and run a full/complete/deep scan of the computer using preferably at least two different ones. No AV product gets them all, but 2 different products should find and remove just about anything.



B) second alternative method:

1) remove the hard drive from the infected computer

2) slave the drive to a clean computer which already has at least one AV product already installed with the most current definitions. You can do this by installing it into the case (for a desktop) or by putting the drive in an external drive case which you can get for the low teens $. These can be USB (get at least USB 2.0) or eSata - if the 2nd computer has an eSata connection.



3) From the clean machine, run a full/complete scan of the slaved hdd. The computer should already be booted when you connect the external drive, with the AV product already in residential memory(It will have an icon down next to the clock). Then open the AV and run it on the drive. In an ideal world, you should really use two different AV products.



III) If you are unable to do the above, then download and install an AV product and then run it at its deepest level scan. This is not the ideal method as many viruses can hide from AV products if they are already in memory and running before the AV sofware is executed. There are numerous free ones. I strongly recommend two different AV products and one Adware/Spyware product. For free AV, I would typically recommend Avira, AVG, or Avast as the installed resident (always running) AV solution and Malwarebytes as a secondary, on demand AV product which I run on a weekly basis. For Spyware and Adware, the two top performers there are AdAware and Spybot Search and Destroy (adaware is a product of lavasoft and safer-networking.org produces Spybot Search and Destroy) Both offer a free and paid version. The free version is good, the paid version offers more bells and whistles, just like with the AV products.



Once the virus(es) is/are removed, change any and all passwords having to do with anything important like e-mail, financial-banking logins, etc. as those have probably been captured and sent to the author of the virus.
Kelly
2016-03-10 05:23:51 UTC
I'm having the same problem. I just got the game over the weekend and I started playing Sunday night. It has connected to the internet once for about 15 minutes. I've checked other internet sites with no help.
2013-08-01 23:34:55 UTC
Yeah looks like your screwed there buddy until someone helps ya out. :)
2014-01-20 01:54:58 UTC
Why do not you call the supplier



http://tryminecraftonlinefree.com


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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