My laptop can connect to the router but not the internet!!?

Question

Okay here is the problem. I have three laptops, two of them have wireless, one doesn't (Dell). So I have the Dell placed next to the phone/adsl line and hook it up via ethernet cable. I have a Netgear router to provide wireless to the other two laptops. The ADSL line is connected to the modem, the modem to the router, and the router to the Dell. A few days ago i was cleaning up the dust and unplugged some of the cables, but when i plugged it back, the Dell can no longer connect to the internet. However, local area network is fine, i can see and access files between the 3 laptops which are all successfully connected to the router. The Dell is assigned an IP from the router, but it has no internet connection.

I checked the cables, and the Dell has only two holes, one is for regular modems, one is for cable modems. It is hooked up via ethernet onto one of the hubs of the router. I can't figure out what the problem is. The router is functioning correctly, so is the cable because the Dell can connect to the router and access the file sharing of the other laptops! But can't connect to the internet! Anyone have any ideas?? Dell network adapter is the Intel PRO 100 thingy, installed the original drivers still no go. It is Windows XP.

Answer 1

The easiest way to diagnose your problem is to get a free trial of Network Magic. The Network magic download is available here

http://www.purenetworks.com/nmlp/home-networking.php?gclid=CJ_ZorKcp5cCFQsMGgodZ27QJA&src=google&kw=network+magic+download



The free trial is fully functional and will generally resolve your problem very quickly.



If it doesn't, Microsoft has issued these suggestions for XP



1. First, verify that you can't reach the Internet. Start Microsoft Internet Explorer, and attempt to connect to the following Web sites: www.microsoft.com, www.msn.com, and www.windowsmarketplace.com. If any of the Web sites open correctly, your Internet connection is functioning properly. If all of the Web sites fail to open, continue following these steps.



2.Unplug your modem. If you are unsure which device might be your modem, it is the device that is connected directly to your phone line (if you have DSL) or cable connection (if you have a cable modem). Wait one minute, and then plug your modem back in again.



3.If you have a router connected to your modem, unplug it. If you are unsure which device might be your router, look for the device that is connected directly to your modem. Wait one minute, and then plug your router back in again.



4.Restart your computer.



5.If you have more than one computer on your network, turn the other computers off. Also, close any network applications that you might have open, including file sharing and peer-to-peer applications. These applications can consume so much bandwidth that they might prevent you from being able to browse the Web. Repeat step 1 to retest your Internet connection. If the connection works now, the problem is that one of your applications is consuming too much of your Internet bandwidth or attempting to connect to too many different computers. Close the application, or configure it to use less bandwidth or fewer connections.



6.If you have previously configured your computer with a static IP address (for example, to connect to your office network), you probably need an automatic IP address at home. Fortunately, you can configure Windows XP to use both by following the steps in Automatic configuration for multiple networks.



7.If you are using a router, unplug the network cable that connects your modem to your router, and connect your computer directly to your modem. Then restart your computer. If your computer connects properly after restarting, the problem is with your router. Contact your router manufacturer for support.



8.If possible, connect a different computer to your modem, and attempt to access the Internet. If the computer is able to access the Internet, you might have a problem with your Web browser. Contact your computer manufacturer for support.



9.Your modem or your Internet connection has failed. To resolve the problem, contact your ISP technical support. To speed up the troubleshooting process, describe the steps you have already taken, including restarting your modem, router, and computer, and connecting your computer directly to your modem.

Answer 2

between the questions is, is your very own pc under pressure or instantaneous on your router? If it somewhat is under pressure and you have internet then the undertaking lies interior the instantaneous protocols between the router and the workstation. you will might desire to go into the settings of your router and make confident the they are precisely the comparable because of the fact the workstation. start up by ability of disabling all encryption. If it works then you definately be attentive to the hardware and drivers are ok and it somewhat is the encryption it is the undertaking. in case your very own pc is instantaneous too and you have internet then the undertaking is remoted the workstation. Your instantaneous then may well be superb and you may only might desire to reproduction the protocols out of your very own pc on your workstation and then make sure the workstation instantaneous stressful is functioning. in case you disable all encryption and you nonetheless won't be able to connect then the undertaking is a extra trouble-free verbal replace concern. If conceivable, attempt the workstation with yet another netowork (efficiently yet another router) or attempt a various workstation or a minimum of a various instantaneous adapter, to objective and do away with (by ability of trial and error) what ingredient is inflicting you the undertaking.

Answer 3

-If your connection is previously working fine and you did not reset any of your modem/ router, and your Local area connection is working. Therefore the problem is your phone line.