URGENT...Need Help with Microsoft Access Exchange Server.?

Question

This situation began happening right after I upgraded my Symantec Exchange Server Anti Virus and Spam.
I have a 2 workstations out of a network of 80 running (Windows XP) that can see the network however when you try to access the internet I get page can not be displayed. Tried to use wireless to a public network and it still is not able to access the internet.
2 Days later my mail server running Exchange has encountered the same issues. We are able to send emails internally however no one can send outgoing emails or receive them.

The Nic is fine and I ran diagnostics on the server all came back fine.

Neither machine can ping the Gateway 192.168.1.254 however I am able to ping the DNS & both domain servers 192.1.68.1.4 and 192.168.1.6.

When attempting to ping google it times out!

Windows IP Configuration

Host Name . . . . . . . . . . . . : hir-srv-mail01
Primary Dns Suffix . . . . . . . : holidayisle.com
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : Yes
DNS Suffix Search List. . . . . . : holidayisle.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme Gigabit Ethernet
Physical Address. . . . . . . . . : 00-13-72-3D-C1-78
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.5
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.4
192.168.1.6
205.152.144.23
Primary WINS Server . . . . . . . : 192.168.1.6


The workstation running on Auto configuration can access the internet if not on the domain.I have tested this by connecting the workstation directly to a DSL line.
I have checked DNS on the Domain Controllers and it is listed in both the Forward and Reverse areas. I removed the computer from Active Directory and re-added it. Still no internet.
Not sure what else to do. Can anyone give me some suggestions on what is causing this?
Domain Controllers are Server 2000 and All other servers on Network are Server 2003. Currently the firewall is disabled.



Need advise quickly as Email is down across the network.

Answer 1

Still sounds like a firewall issue. Which version of Symantec are you using? I am assuming that since you just installed it, it is the newest Enterprise version 11. I have been using symantec enterprise/corporate since version 8. This newest version is horrible and killed the speed on all of my workstations and servers. I ended up removing Version 11 and going back to 10.1/10.2 For my next upgrade I am considering AVG at the recommendation of some peers. I would recommend removing the software.

Answer 2

Ping 64.233.169.147 from a workstation that can't access the internet - just to make sure it's not a DNS issue. (That's Google.)

Answer 3

your agency could have a distant get right of entry to reply to setup alongside with Citrix or VPN. gaining access to your Outlook cyber web get right of entry to will purely get your email, calendar, contacts. on your information you may prefer to have some sort of distant get right of entry to.