Justin
2012-04-09 23:06:25 UTC
So I have been having internet fluctuating issues of late, and this is becoming a serious problem, especially as a gamer.
Issue: At random points in time, I will see my ping shoot up (I usually use Teamspeak 3 to monitor my ping) to unbelievable amounts that makes gaming unbearable. I run usually at 54-53ms +- 0.8-4.0. At some random points in time, my ping will spike up to 100's and a 50 flex and then peak at a 400 and 300 flex. This will occur for a time between 5 minutes to 30 minutes. It happens around 4 or 5 times per day, and I happen to be on a lot.
Here is my current specs:
net: http://www.speedtest.net/result/1885423991.png
PC:
System
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Manufacturer Gateway
Model DX4320
Total amount of system memory 8.00 GB RAM
System type 64-bit operating system
Number of processor cores 6
Processor AMD Phenom(tm) II X6 1035T Processor
Storage
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Total size of hard disk(s) 1379 GB
Disk partition (C:) 668 GB Free (1379 GB Total)
Media drive (D:) CD/DVD
Media drive (J:) CD
Graphics
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Display adapter type ATI Radeon HD 5750
Total available graphics memory 4083 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 3059 MB
Display adapter driver version 8.710.0.0
Primary monitor resolution 1920x1080
DirectX version DirectX 10
Gaming Graphics 4083 MB Total available graphics memory
Network
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Network Adapter Realtek PCIe GBE Family Controller
Network Adapter 802.11n Wireless PCI Express Card LAN Adapter
Network Adapter Microsoft Virtual WiFi Miniport Adapter
Router: WNDR3700 Netgear http://www.bestbuy.com/site/NETGEAR+-+N600+Wireless-N+Dual+Band+Router+with+4-port+Gigabit+Switch+and+USB+Port/9331403.p?id=1218089527534&skuId=9331403&st=Netgear%20wndr3700&cp=1&lp=1
Modem: Motorola Docsis 3.0 SURFboard http://www.bestbuy.com/site/Motorola+-+SURFboard+DOCSIS+3.0+High-Speed+Cable+Modem/2836657.p?id=1218357903729&skuId=2836657&st=modem&cp=1&lp=1
I am running off a wireless connection from across the house.
Devices: my PC, Sony Vaio Laptop, 6 year old PC (Hardlined), Xbox360 (Hardlined), iTouch, DroidX, and a Toshiba Laptop. Normally only my PC is connected, with the 6 year old PC and the Xbox360 connected at random times. No heavy internet usage from that PC besides the occasional porn streaming (gotta love roomates) and xbox360 only does netflix.
I run 2 registry cleaners (CCleaner and RegCleanPro), and keep my drivers updated to a normal basis. I clear my cookies on a constant basis.
Solutions Approached:
1. Called out Comcast, got them to adjust a double flow internet booster that was power cycling my modem.
2. Updated Router firmware to latest version.
3. Virus scanned PC using AVG
4. Preformed 30/30/30 restart onto the Router to restore it to factory settings, which actually fixed an old xbox360 issue in which it hogged our bandwith to the point if anyone tried to access the net when Live/Netflix was running the net crashed.
If you guys need any more information let me know, I think this is a PC error rather then a ISP error, since comcast has helped me a bunch and fixed a majority of their issues. I did a quick internet crash logger, this only documents my crashes, not my spikes though. They are usually much more frequent.
3:00 am - 4/6/2012 crash, went to sleep
12:15 pm - 4/6/2012 crash, went to class
3:56 pm - 4/6/2012 crash, went to shower
12:00 am - 4/7/2012 crash, went to reset
Reset Modem at 12:01 am 4/7/2012, turned everything off
Net access back up at 12:06 am 4/7/2012, did not fix issue.
12:08 am -4/7/2012 internet crashed, went to sleep.