Question:
I bought a new laptop. It's too slow for anything?
anonymous
2016-07-11 05:54:51 UTC
I can't watch videos. It takes 10 minutes for a video to start. Then it buffers the whole time. I paused the video and waited 30 minutes for it to buffer. After 30 minutes it started buffering 5 seconds after. Websites take 3-10 minutes to load. It's new. I was told it's supposed to be really fast. I can't do anything with it
Ten answers:
Mamianka
2016-07-11 06:01:16 UTC
If this is a NEW laptop, the betcha it is not the machine - it is your INTERNET service or WiFi in your house! Do you know how to set up a router so that you HAVE wireless service? Or do you have a blue Ethernet cable you can run form your modem, until you GET a router set up? Once you get it all set up, the headaches are less - but it is getting it going that can be a pain. Do you have a smart friend that can help? Or, if there IS wireless service in your house - are you near it, or a few rooms away? You might need something to re-transmit or extend the range of your signal, if you want to use this at any distance from your router. We could all write for hours here, but in a few minutes, any one with experience at this can identify and fix your situation. Try telling us some more about the whole set -up and we will try - but I think it's call a friend, or call somebody like Geek Squad.
Richard
2016-07-11 12:14:55 UTC
My guess is that you are using WiFi to connect your laptop to your router.



A significant number of wireless devices have problems with connections to certain routers. I have a small touch-screen laptop that is slow when it is connected to the WiFi from my router. Fortunately I have a wireless access point in a far part of the house. The laptop works much more quickly when connected to the WAP than it does with the router even though the WAP is twice as far away and connected back to the router through an Ethernet switch and Powerline network adapters. Other computers have no problem with the router's WiFi.



I suspect your laptop has an incompatibility problem with your router. Try it on other WiFi networks. Try setting the router on a different wireless channel. Consider disabling the laptop's wireless adapter and using a USB adapter (of a different make and with the correct drivers available), or set up a second WiFi network on a different channel with a different name from a Wireless Access Point.



I hope this helps.
?
2016-07-11 08:45:06 UTC
Is this a brand new computer or one that you have had for awhile? Did it ever work well? If you've had it for awhile and it used to work better, then check out these steps.



I assume that you are running an up-to-date anti-virus. What part of the computer is slow? Do you mean it takes forever to boot, too long to surf the web or is just generally slow? There are many possibilities. These are the most common causes of a slow computer and their solutions.



1. Do you have enough hard drive space?

Press Win key-E, and click on This PC, you will see a thermometer gauge under the C drive. You can also right-click on the C drive and select Properties for more information. At least 10% (better 20%) of your hard drive should be unused. If lack of free space is a problem, you have a choice between eliminating unwanted programs or files or installing a larger hard drive. Windows needs free space to function properly. This one problem alone will slow a computer to a crawl. You can easily clone (not copy) your existing hard drive onto a new and larger HD using the free version of Clonezilla or Macrium Reflect Free.



2. What is in the Start Up group?

Many programs install themselves in the start up group enabling them to load faster at the expense of constantly using computer memory and CPU resources. CCleaner, Tools, Startup will tell you what is running and also gives you the chance to right-click on the program and select disable, which does not uninstall the program but prevents it from loading every time you start the computer. You will still be able to run this program any time that you want. If you encounter a file that you are unfamiliar with, and you will, Google it to see what others say about it and if it is safe to disable.



3. Do you have enough RAM? If you have at least 8 gig, this is probably not your problem.

Right click on Computer or This PC on the Desktop and select Properties. Memory is cheap and easy to install, even on a laptop. Go to www.crucial.com and have it scan your computer to see exactly what memory your PC uses and to see how much it would cost to upgrade. (If your video card does not have adequate on-board video RAM, Windows will use system RAM for this purpose which reduces the amount available for Windows and other applications.)



4. Have you run the free versions of both Malwarebytes and CCleaner recently?

These will clean out a lot of crap and malware on your computer and free up hard drive space. Also, run Belarc Advisor to get a list of exactly what hardware and software is on your computer. Print it and save it since it records the product keys necessary to reinstall some of the software if this ever becomes necessary.



5. If IE or Firefox is very slow opening pages, go to Help and select "Start without add-ons" and see if this speeds things up. If it does, go to Tools, Manage Add-ons and disable all add-ons and enable them one at a time until you find which ones are slowing down the browser. Also, uninstall unused search engines and other toolbars. Simply not using them is not enough.

https://support.mozilla.org/en-US/kb/remove-toolbar-has-taken-over-your-firefox-search



If you are not seeing the Menu bar at the top of the Firefox screen, click on the 3 bars at the top right of the Firefox screen and go to Customize and at the bottom of the screen click on Show/Hide toolbars and click on Menu Bar.



What Not To Do:

Don't use anything called an optimizer or registry editor except the one in CCleaner. Especially avoid any program that finds thousands of "errors" on your hard drive that you can only remove by buying their software. Manual defragging is not necessary on a modern hard drive- Win 7 and newer do this automatically.
keerok
2016-07-11 06:12:39 UTC
It might be a case of new laptop, low specs, and unmatching advanced software.
Rizal
2016-07-11 13:26:10 UTC
Its not your laptop. its the internet connection that slow you down.
spider
2016-07-11 06:03:36 UTC
well thats very bad. cause trust me ANY laptop gets worst with time and yours is bad from the very beginning which is a very bad sign
anonymous
2016-07-11 06:25:07 UTC
So, slow down - give it breathing space
Charles
2016-07-13 05:35:53 UTC
Buy another one. And keep trying until you get a faster one.
anonymous
2016-07-11 06:05:51 UTC
yes
?
2016-07-13 13:52:42 UTC
its ur internet or u might brought a netbook


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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