2010-01-28 14:59:27 UTC
my mums computer has been very badly infected, she recieved an email saying that a parcel cannot be delivered but when she opened it her computer has got loads of warnings popping up, with a green screen. im not sure her security is working, how can she kill the virus? can see add norton onto her computer whilst thers a virus? is it poss for them to get personal info of the computer as she works from home. any help will be sppreciated