Question:
I am able to connect to my router, but not the internet?
Tyler C
2009-11-26 19:58:39 UTC
Ok so here are the problems.

2 days ago everything was find and dandy.

now I am unable to access the internet through my desktop
-I am able to access the router and all computers connected to the router
-All other computers wired or wireless are able to connect to the internet through the router (in all four plugs)
-I am able to connect to the internet if i hook directly to the modem
-When i use windows network diagnostics the problem found is "The DNS server isn't responding"

What i have done so far
-ran avg virus scanner
-disabled all firewalls
-uninstalled avg
-ran winsockfix
-netsh int ip reset
-netsh winsock reset
-uninstalled/reinstalled my nic driver
-ran xp tcp/ip repair

Here is ipconfig /all
[code]"Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Tyler>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : EMPU
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lv.cox.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lv.cox.net
Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigab
it Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 00-24-1D-1D-EE-F3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d8fa:bf41:3528:5bda%15(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, November 26, 2009 7:22:12 PM
Lease Expires . . . . . . . . . . : Friday, November 27, 2009 7:22:12 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 184558621
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-79-7F-70-00-24-1D-1D-EE-F3

DNS Servers . . . . . . . . . . . : 68.105.28.12
68.105.29.12
68.105.28.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.lv.cox.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lv.cox.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes[/CODE]
i am not saying this is not a virus or Trojan, but nod32 and avg both failed to detect anything.

any help?
Six answers:
Narwin
2015-08-11 04:02:51 UTC
Best Router Connect Solution.http://internet.customer-supports.com/
Suzie
2009-11-27 07:14:03 UTC
If you're using Cox internet, your IP address is set to automatic along with everything else. Do not put in a set IP address or you'll never connect.

You also need to power cycle everything. Unplug modem and router, plug in modem first, wait about a minute then plug in router. If you're able to get online through any of the computers then you know the internet is there, its something to do with the router. In that case, contact your router manufacture or go to their website and try to troubleshoot there.



Also Cox does not support your router, so if you need any information as far as your password etc, you will have to contact your router manufacture. If you call Cox, it will just be wasting your time bc they will have to tell you the same thing I just did.
?
2016-12-14 21:50:56 UTC
Cox Cable Dns Server
Marc
2009-11-27 01:24:55 UTC
It's very easy to go online. You need to update the user name and the password in the router and bridge the modem.To do this you can either contact your ISP or the router tech support , I believe that you are a techie so you can do this by yourself,just login to the modem and bridge it then login to the router and update the user id and password which you can get it from your ISP
Senlis
2009-11-26 20:04:35 UTC
you appear to be using Vista or Windows 7



Try setting a static IP address where the DNS servers are

4.2.2.4 and

4.2.2.2



These are public DNS servers that work almost all the time.



If you don't know how to do that, email me at senliso@gmail.com

I'm hoping you do, because I would have to search around a little to find it.
Adam
2009-11-26 20:04:57 UTC
A lot of people forget to power cycle their DSL/Cable modem when the hook up to a router or PC. You need to power cycle your DSL/Cable modem anytime you connect it to a different device.


This content was originally posted on Y! Answers, a Q&A website that shut down in 2021.
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