Remote Web Workplace only works inside the Lan?

Question

I am fairly computer savvy so I thought I would install a server in the office to allow external access etc. It has SBS 2003 R2 installed on it and most of the configuration has been sorted out easily enough.

I am struggling on setting up the remote access now though. I own a domain name and currently host it with a website on one.com. I have used this domain in the set-up of the server and when I enter https://server.domain-name.local/remote I can connect to RWW no problem. However, if I try this address from outside the LAN I just get the usual IE not working page, in addition I have tried https://server.domain-name.co.uk/remote and this also gives a dead IE page. Not sure if it anything to do with it but I set-up a server certificate of "server.domain-name.local" on the initial set-up.

I am not sure exactly how accessing over the web to a server in my office exactly works so I am thinking this is where my problem lies. Do I need to change some settings with me ISP (Plusnet) or possibly my domain host?

If this makes any sense at all, I would really appreciate some help?

Many thanks,
Gary

Answer 1

Remote Web Workplace Ports

Answer 2

Not so much on how you set it up which is fine. It is the ISP's and te dns. You need a way to route the dns server. Try going to dydns.com on the server and routing the domain to the server ip address. So you will get a domain like whatever.dynalias.com which will be attached to the servers external ip address. This will fix it but also make sure the right ports are open on the router web port is usally 80.

Answer 3

Yes you need to set up an A record on your domain hosting account for server.domain.com



You need this to point to the external IP of your servers connection to the internet.



You then on the router/firewall need to point ports 443 and 3389 to the internal IP of your server.



EG:



We have the email coming in to our server and the DNS name for the mail record is:



mail.ourdomain.com



On our hosting account I have already set the mail.ourdomain.com to point to our external IP 1.2.3.4



THe internal address of my server at the office is 192.168.0.1, on my firewall I open ports 443 and 3389 to the servers internal IP.



Now from external I can put https://mail.mydomain.com/remote and this takes me to the RWW of the server.