Bt Home Hub will not connect to wireless laptop, possible wi-fi configuration program conflict?

Question

Yo! I've used the WEP key on the back and cannot connect. I live in flats and my laptop can connect to any other wireless network there that is unsecured with no issues. I think, but I may be wrong, that the wireless config programs I have are conflicting with each other. There is the standard windows wireless program, my laptop has a built-in Broadcom wireless card and obviously there is now the BT wireless connection manager. If I use the BT one and type in the WEP key etc I just get "unable to connect" yet it connects to unsecured networks. If I use the windows one and enter the WEP key the program says "acquiring network address" for ages and eventually the message disappears and the laptop doesn't connect. On my Broadcom wireless connector it shows available networks and preferred ones, I've deleted all preferred ones so only Bt Home Hub remains, typed in WEP key and said I want to connect to that automatically, but it doesn't connect.Home Hub is working, phone works

Answer 1

We got a new home hub yesterday. We havent tried it yet, but with the old one, we had that probem. We resolved it by poking the hole at the back of the box, named "reset".

Answer 2

If you're using Windows XP you could give this a try:



Firstly, exit or disable any "connection managers" you may have until you are 'using Windows to manage your wireless network'. This just makes it easier for you to diagnose the problem. Now you will want to go into your Wireless Network properties (Right click on "My Network Places" from your desktop and you will see your Wireless Network Connection.)



Now, Right-click on your wireless netowk and go to Properties. On the first window that comes up, make sure that "Notify me when this connection has limited or no connectivity" (or something similar to that) is NOT ticked. Having this ticked causes a lot of problems.



Right, now try connecting using the Windows utility. You can load this from your "My Network Places" by clicking "View available wireless networks" and try connecting again.



Hopefully, if no other programs are trying to connect and use your wireless card, you should be able to connect. In theory, you don't need a BT connection manager or the Broadcom connector because as long as you can connect to the network, that's all that matters...



Hope this makes sense and helps you out a bit!

Answer 3

pick one wireless utility and get rid of the others......you only need one, and the built-in windows one is just fine and dandy.....as far as the encryption goes.....its easier to log in directly to the router and check the settings there.....leave the browser window open and copy the key to a text file on the desktop.....then scan for networks, when it finds yours copy the key from the text file to the fields needed...then you should be connected......if you are using the default key from the back of the router but don't actually have the wep encryption turned on, it'll never connect....or if the key on the back isn't the key for your network. to get logged into the router you have to determine what the ip address is of it. You can do this by clicking start then run and type cmd.....then in the box that opens type ipconfig and look for the gateway address (all of this assuming you are directly connected to ti through an ethernet cable) then open a browser window and type that ip address in. Its usually 192.168.100.1 or possibly ends 2.1 or even 254.1

Answer 4

You MUST replace the wired router with the hub, and set the hub up to give you the wired connection. Check the manual. Then use the laptop wireless card utility to find the hub, set the encryption key to match the one marked on the hub, and then connect.

Answer 5

I had this problem, to rectify it in the settings tab of the connection I changed conn. type to open