Why does outlook 2007 keep asking for a password when connected to exchange?

Question

Hi There

OK so one of the users on the network keeps getting asked her outlook/email password for the exchange. We know the password is correct because the first time she gets asked, it is accepted and the mail downloads as normal. then at a random point in time it would start asking her for her password, and it continues asking until you restart the computer. She runs Outlook 2007 on Win XP SP3

Thanks in advance
Rudi

Answer 1

Being Microsoft – there doesn’t seem to be a single way to resolve this, but for me in various different installations one of the below, or a combination, solved the problem:



1. Make sure Basic Auth and Windows Auth was enabled under IIS for the follow Virtual Directories.

Autodiscover, EWS, OAB, RPC, RpcWithCert

2. Using Exchange Management Console, make sure that the Outlook Anywhere is set to NTLM

3. Make sure that under your Connection tab (Outlook) you have a matching auth type to the one specified on the server for outlook anywhere (NTLM as Point 2)

4. Try the following Registry changes on clients machines. Microsoft explained that this should fix the NTLM missmatch. http://support.microsoft.com/default.aspx?scid=kb;en-us;820281 (although this didn’t work for me, although this is recommended by Microsoft – probably try the other points before this)

5. OUR FAVORITE

In IIS manager select the default website

Open Authentication

Enable windows authentication

Click Advanced settings

Uncheck “Enable kernel-mode Authentication”

IISRESET



(It appears that Windows maybe attempting to use Kerb Auth first (via RPC over HTTP), failing, then asking for a password. The above Point 5 disabled Kerb-auth)

Answer 2

Outlook 2007 Keeps Prompting For Password

Answer 3

Outlook 2007 Keeps Asking For Password

Answer 4

I've been in that sort of situation, so I can commiserate. Fortunately, it's not too hard to fix if you're running Microsoft Outlook 2000 / Outlook XP.



Here are the steps you'll need to take:





1.Select Tools -> E-mail

Accounts menu option. (depending on your version of Outlook this option might be found under Tools -> Options -> Mail

Setup tab -> E-mail Accounts button)

2.The "View or change existing e-mail accounts" item should be already selected. Click "Next".

3.Select the account you want to modify and click "Change".

4.In the next screen, click "Remember password" in the "Logon Information" section in the lower left corner.

5.Then click "Next" or "OK" as necessary to confirm.



That should be all that's required for your copy of Microsoft Outlook to forevermore remember your password and let you use your new SBC Yahoo account without any fuss or hassles.

Answer 5

it fairly is the restore, and it’s ordinary! In Outlook Mail, open equipment/Account Settings. Then click on the e-mail you desire to revive. next, click on the “restore” button on the best. click “next”. enable it paintings. it ought to take a minute. (It is going to the e-mail server and gets the nicely suited settings). while it’s accomplished, click the “end” button. A observe will pop up telling you that your server settings have been as much as date. Then it is going to deliver you a try email. try this to each and all of the e-mails in question to provide up the nagging.