I posted a message 3 days ago with regards to Tiscali Broadband connection getting disconnected!?

Question

Ok I asked a question to why my broadband connection was getting disconnected, after I went idle, as in away from the computer, and it turns out that I am not alone, so I went through all my settings, and I have since reolsved the problem, so therfore I want to pass on my knowledge to all you Tiscali customers who are having the same problem, I have a Netgear router/modem DG834GT which is Wireless, so anyway if you go in to the drop down menu of internet explorer, tools, then internet options, connections, then click on your connection, then settings, then advanced, then you will se a dailog box called advanced dial up, there you will see a box called disconnect if idle, un check the box, and then you will have a proper always on internet connection, rather then it disconnecting you after 20 mins I mean I have contacted Tiscali about this, and all I got was we don not support your router only the usb modem that we supply you, so that wasn't very helpful,so this will help you all out!

Answer 1

You are a very kind and thoughtful guy to want to enlighten others from your experience. I don't have wireless but i am a tiscali customer and have had numerous problems with the supplier!..

Answer 2

buddy let me tell you one thing as u told bout that setting its fine but it semms like u have not configured your computer and router in a proper way because if u use a router and a broadband connection the it should be always on and also those a dialup settings

and you should use option of never dial a connection instead

there in on the connection tab of Internet option



also i will advise you to use Ethernet cable if u are using a USB



and if u r using wireless that its good

Answer 3

Interesting this as the setting 'should' only apply to dial-up connections and broadband isn't.



It was originally intended to cut down on the cost of phone calls and could be a real pain if you downloaded a large document and stayed online whilst reading it.

Answer 4

I think it's wonderful that you took your time to share that with other people who might have the same problem.



Kudos to you!!!! I know you have helped someone.

Answer 5

get blue yonder....