Security Surveillance System over the internet?

Question

Ok so i purchased a security surveillance system i purchased to use in my business.Now to my question

The system came with internet viewing (so i could be at home and check on the employees ETC, i run a bar) After fighting with it for a while i finally got it to where i could view it on my laptop if i was connected to the WIFI in the bar, but i am unable to connect to it outside the business. So after investigating the problem i came up with the soultion that my internet was giving my system an internal IP address ( a 192.XXX.XXX.XXX) not an external one like most websites ETC have.

After figiting with it some more i finaly got it registered at dyndns.org and went to my router .............this is where i got stuck

my router is a netopia 3342-02 100q (i think im not ther now or i would double check but its from the 3300 series for the router by that brand)

My internet provider is Qwest which if anyone knows they have wiped the router of the manufacture software and put there own in.

I have contacted qwest, they flat out told me they do not know how/ arent trained in what i need to do,

Motorola (whos owns the router) does know but want to charge me anywhere from 35-65 bucks to walk me through the steps...

Does anybody have any solutions or ideas i should do to get this to work.

Nick

Answer 1

If I read your question correctly you:

1. Own the Motorola equipment

2. Your Qwest account does not have a static I/P address.

3. Qwest is the only subscription you are paying.

4. The surveillance system is connected to a router that is connected to the internet.

5. You are attempting to accessing the video from home in addition to from within your business Local Area Network.



If this is correct you need to have a static I/P address from Qwest, They usually come in blocks of 8 addresses, 3 of these addresses are not usable by the user. . Static I/P addresses are not free, but are not overly expensive, a block of 8 generally cost about $15.00/month plus a one time set up charge.



The reason for this is a non static I/P address. also known as a dynamic address, changes after a short period of time. The static I/P address never changes. This allows you to address it from anywhere in the world, and get the same host every time.



You will then assign a static I/P address to each of your camera(s).

Answer 2

2

Answer 3

This is a bit like asking: "Which is better in a car, a seat belt, or an airbag?" They both provide protection, but do it in different ways. And they provide the best protection when both are used together. Alarm systems can detect an intrusion, notify the police and neighbors that an intrusion is occurring, and possibly scare the intruder off before he does much damage. Camera systems are generally used to provide documentation of what occurred "after-the-fact". For example, if someone broke into your home, you could look back upon the recorded images and possibly be able to identify the thief. If properly placed, cameras can also be used while you are home to observe what is going on. In my opinion, the average homeowner would be far better off with an alarm system than a camera system. There are many sophisticated things that can be done with cameras (remote monitoring of cameras from a security station, video motion detection, etc.) but these types of things cost far more than most home owners are willing to spend.

Answer 4

Go to this site http://whatismyipaddress.com/ to find your external IP address. Type that address into your browser, you may need to port forward